Volvo Trucks

India

Uptime is just a call away

Volvo Action Service

No matter where you are – or if it’s in the middle of the night – we are always ready to help you. Need assistance to stay on schedule? No worries! Our International Uptime Centre is just a call away.

WHAT'S INCLUDED?

Assistance 24/7

You can always count on the support of our Volvo Action Service team of experienced Uptime Coordinators, skilled technicians and the extensive Volvo Trucks dealer network. Together they’ll make sure to keep you on the road at all times. Knowing our products and service methods in-depth and using only Genuine Volvo Parts, our technicians also ensure that your Volvo stays a Volvo.

Our 24x7 Toll Free Helpline No.:  1800 572 4860 [India]

How does it work?

1. Call us – or press the button

Look up the phone number for Volvo Action Service on the back of this folder – or simply press the VAS On Call button located next to the steering wheel in your Volvo FH, Volvo FH16 or Volvo FM (2012 or later). That way, help will be on its way even faster since the chassis ID, your current location and possible fault codes will be automatically sent to the Uptime Centre.

2. You reach our international uptime centre

You will be connected to one of our Uptime Co­ordi­­nators who speaks your language – as well as the language of the country you’re in. Our Uptime Coordinators will manage your case until it’s closed and will keep you informed about its progress along the way.

3. We arrange assistance

Our Uptime Coordinators will make sure a qualified service technician comes to help you. If assistance is not possible or allowed where you are located, a service appointment will be scheduled or towing will be arranged to the nearest suitable Volvo Trucks workshop.

4. Back on the road

You’ll be back on the road before you know it – with your financial control preserved. Our International Uptime Centre will always validate your assistance coverage and service contract before any action is taken. 

Get moving

To find out what makes Volvo Action Service so effective, connect with your local Volvo Trucks dealer.

How do you say “I need a service appointment” in Hungarian?

In fact, you don’t have to look it up. Our International Uptime Centre will connect you with a coordinator who speaks your language. And before you know it, you’ll be back on the road again.