Everything you need to keep your business moving forward

At Volvo, we know better than anyone that every second of saved uptime means increased revenue, maximized efficiency and new opportunities. That’s why we are constantly working to be the transport solutions partner that supports your business with innovative uptime services to help you keep your trucks on the road and money in your pocket.

What does it take to keep your trucks moving? Our team of uptime experts know. At the state-of-the-art Volvo Uptime Center, dedicated teams and technology join forces to help you manage unplanned repairs, no matter where your trucks may be. And they won’t stop working until your truck is back on the road. It’s one more way we’re helping you deliver on your commitments to your customers.

Dynafleet

It´s all about productivity and efficiency.

The truck driving pattern is continuously monitored by the Dynafleet system, which helps in improving the driver competency and the truck operating conditions. This results in improved truck utilization, minimal idling hours and better fuel efficiency. In short, it helps improving the operational efficiency of the fleet.

The Dynafleet hardware comes installed from the factory in all Volvo Trucks. You simply have to subscribe for the services that suit your needs and log on to the Dynafleet web portal to get started.

Fuel & Environment

The ‘Fuel & Environment’ Service provides all the critical information related to the vehicles’ performance. It also saves time and effort in analysing vehicle data – and helps you find ways to cut fuel costs. Through the various reports, both potential savings and progress over time can be made visible in just seconds.

Positioning

The ‘Positioning’ service provides real time information on the location of the vehicle. The detailed maps give you constant updates on where the trucks and loads are at present. This service also allows you to invite your customers to follow their cargo in real time.

Dynafleet brings a new level of clarity and control to your business.

Volvo Service Planning [VOSP]

Manage Assets with Ease.

Access information on all your equipment and important contacts in a single place. Make notes on fleet processes and individual assets to guide the service process.

Reduce Costs and Downtime.

Efficiency drives savings. VOSP services generate proven uptime by getting your trucks diagnosed, repaired, and back on the road faster.

Breakdowns and urgent repairs cost you time and money. With VOSP you can schedule proactive servicing and preventative maintenance to help save them. Volvo offers a range of service agreements suitable for different types of operations and service requirements. So it pays to plan.

Volvo Service Planning (VOSP), is a simple web-based tool that lets you monitor vehicle status and communicate directly with your dealer - regardless of your truck’s location. It consolidates all maintenance events and communication in one place so you can avoid invoice and repair surprises.

And for trucks with Remote Diagnostics, it provides seamless communication between the service manager, the truck, your dealer, and the team at Volvo Uptime Center.

Remote Diagnostics

Stay ahead of the road

Remote Diagnostics is more than technology - it’s a revolutionary new way to maximize uptime and expedite repairs. It helps you avoid unexpected downtime by offering a range of unique benefits, including:

  • Immediate communication of actionable information so you can make business decisions in real-time
  • Proactive diagnostic and repair planning assistance with detailed analysis of critical fault codes

Predictive Maintenance

Ready for whatever lies ahead

Predictive maintenance monitors the life of truck components to enable proactive planning and timely repairs.

The estimated life of parts such as clutch & APM are identified and this information is used to replace the part before it reaches the end of its life.

The parts office is notified about the requirement of components in advance to ensure better parts planning & the availability of parts.

The Uptime Center follows-up with the technician to ensure that the component is replaced within the due date & therefore avoiding any unplanned stoppage of trucks & consequential failures.

It is a standard in every new Volvo Truck.

Fleet Uptime

Delivering faster turnaround time

Fleet uptime means availability and no unplanned down time - the vehicle is in full operating condition whenever needed. The time and cost of repairs, maintenance and unplanned down time are minimized.

The new Digitation of vehicle status at Site helps keeping a track of your trucks & giving you full control over your vehicle operations.

Connecting the repair time data of the vehicles operating in remotest locations with information flow seamlessly across the stake holders, thereby enabling faster support that delivers superior uptime to our customers.

Transparency in sharing the vehicle status information at site wherein the progress of each repair & maintenance performed at site can be closely tracked &timely actions can be initiated.

This new platform also enables our customer to monitor the trend of the Vehicle Uptime along with intervention wherever needed.

The whole process saves time, simplify all interactions between the Volvo & customer whereby increase control. This is productivity - always at the core of our customer’s business.

Volvo Action Service [VAS]

Uptime is just a call away - 24 x 7 Toll Free Helpline No. 1800 3000 4860

No matter where you need emergency service to get your truck back on the road, Volvo Action Service is always ready to help you 24/7. And we ensure that your vehicle is back on the road in minimum downtime.

Download the VAS App

Benefits:

  • Faster response time
  • Minimum turnaround time
  • Ability to track progress in real-time
  • Round-the-clock assistance
  • A complete record at your fingertips

Site Advisory

Uptime Advisory Services

Customer is at the heart of our business, our endeavour is always to help customer get the maximum out of the operating conditions. It is extremely challenging at times to understand the nuances of the truck and its behaviour when many different variables affect its performance. We understand the core of this & therefore our site advisory service is a step forward in this direction.

Site advisory is the consolidation of the Uptime center reports together with Site survey results, this report will act as a mirror image of the vehicle operating behaviour in respect to the conditions it has been put to & its overall performance.

With this site advisory approach, the Customer will benefit from understanding & scope of improvements that is required for correction & gaining mutual benefits.

With a transparent assessment of vehicle & site conditions You will be connected to one of our aftersales team who speaks your language & support in understanding the ground situation & thus we march together towards tomorrow.

Ready for the road ahead

Customer is at the heart of our business, our endeavour is always to help customer get the maximum out of the operating conditions. It is extremely challenging at times to understand the nuances of the truck and its behaviour when many different variables affect its performance. We understand the core of this & therefore our site advisory service is a step forward in this direction.

Site advisory is the consolidation of the Uptime centre reports together with Site survey results, this report will act as a mirror image of the vehicle operating behaviour in respect to the conditions it has been put to & its overall performance. With this site advisory approach, the Customer will benefit from understanding & scope of improvements that is required for correction & gaining mutual benefits. With a transparent assessment of vehicle & site conditions You will be connected to one of our aftersales team who speaks your language & support in understanding the ground situation & thus we march together towards tomorrow.

Volvo Uptime Centers are already in operation across the country bringing the technology advantages closer to Volvo customers operating in coal mining sites at key cities and towns.

To know more, please contact our service executives https://www.volvotrucks.in/en-in/contact-us/truck-service-contact.html

Dynafleet

Dynafleet

Our fleet management system enables you to keep track of your fleet, with minimal effort and irrespective of location.

Read more about Dynafleet

Relevant News and Stories

Do more than required

The distance between someone who consistently achieve their goals and those who spend careers without a goal, is the extra mile. This is the precious lesson we learn when we speak with Mr. Arnab Dutta a Service Technician, posted at SICAL Amlori ...

One window into the digital world

Digitalisation is rapidly reshaping society and the transport industry is no exception. Carina Holm, Services Manager at Volvo Trucks, explains how launching Volvo Connect, a single interface for information and services, will make customers’ lives ...

The IT approach

Knowing where your trucks are and precisely what they are carrying on a ‘realtime’ basis is vital. This is what Frigolanda’s Ben van Leeuwen achieved....

Contact your dealer

Contact your dealer

From finding the right part to repairing or servicing your truck, your local Volvo Trucks dealer is here to help. Give us a call – or better yet pay us a visit.

Find your nearest dealer